Support Not Punish

The government must reform the Universal Credit system so that it supports, not punishes, those who need it most.

Single-parent families are almost twice as likely to live in poverty as couple parents, and many are struggling to make ends meet. We often hear from single parents about the strict conditions, unfair sanctions, and emotional strain caused by the Universal Credit system. The system must be reformed to provide fair and effective support for all. 

Below, hear directly from single parents in their own voices. Their stories help reveal the injustices of the current system and show why urgent reform is needed. 

Explore the 5 key themes from our report, listen to the voices of those affected and see how their experiences shaped our recommendations.

Universal Credit is insufficient and needs fairer rules

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The system is hostile and confusing

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Conditionality rules and sanctions

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Financial and mental health impact

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Work coaches and UC staff

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Get involved

We’ve created a quick and easy template for you to share our report with your MP. Ask them to speak up and show their support by using parliamentary mechanisms like tabling questions, speaking in debates and writing a letter to the Minister.

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