We provide expert advice, practical support and campaign for single parents
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Organisation: Gingerbread Single Parent Helpline
Details: Free information on a range of issues including maintenance, benefits, tax credits, debt, employment, education, legal rights and holidays. Open Mondays to Fridays, 9.00am – 5.00pm, with extended opening on Wednesdays to 8.00pm.
Phone: Freephone 0808 802 0925
Organisation: Alcoholics Anonymous
Details: Offers help and support if you think you have a problem with drinking and can help individuals to recover from alcoholism. Information is available by phone or email. A list of local meetings is also available on the website.
Phone: 0845 769 7555
Details: The British Association of Counselling and Psychotherapy (BACP) provides confidential information and advice for anyone considering counselling. They can assist you to find a registered counsellor in your local area and produce information
to help you to find the right counsellor for you.
Phone: 01455 883 300
Organisation: Careers Wales
Details: Free careers information and advice for young people, adults, parents, employers and professionals in Wales.
Phone: 0800 100 900
Organisation: Contact a Family
Details: Online support for parents and carers of disabled children.
Phone: 0808 808 3555, 0808 808 3556 – Textphone
Details: Can help you to find volunteering opportunities throughout the UK.
Phone: 020 7278 6601 (general enquiries), 020 7278 6601 (training)
Details: National database of volunteering opportunities throughout the UK. Also includes information on volunteering overseas, employee volunteering and residential opportunities.
Organisation: Family Lives
Details: Provides information and support on all aspects of parenting, including bullying, eating, exams, truancy, toddlers, teenagers and more.
Phone: 0808 800 2222
Organisation: Finding a therapist
Details: Online directory of registered counsellors and psychotherapists. Use the website to search for a counsellor near you and get information on how to recognise when you might need counselling and what to expect.
Details: Provides advice and support on drug and alcohol use. Supports individuals as well as concerned family and friends. Service is available 24 hours a day, every day of the year. Speak to an adviser by phone or email via the website.
Phone: 0800 77 66 00
Organisation: Gingerbread membership
Details: Consider becoming a Gingerbread member or joining one of our local groups. If there is no group in your area our membership team can help you to set one up. Many groups organise regular meetings, social events and days out for both you and your children.
Phone: 0800 018 4318
Organisation: Home start
Details: A network of volunteer parents who can visit you at home for a few hours each week. They provide practical and emotional support, including a listening ear, help with the children and a chance to meet other parents in similar situations. The service is free
Phone: 08000 68 63 68
Organisation: Learn direct
Details: For information and advice about courses and funding.
Phone: 0800 101 901
Organisation: National Association of Family Information Services
Details: If your child is young, contact your local Family Information Service to find out about facilities for children in your area. They should have details of parent and toddler groups and other activities where you will have the opportunity to be around other
parents. Find your local Family Information Service by searching online. Alternatively, look in your telephone directory or ask at your local council.
Organisation: National Careers Service
Details: Free advice on careers, skills, training and work.
Organisation: NHS Choices
Details: Information on post-natal depression including causes, prevention, treatment and real life stories.
Details: Quit is the UK charity that helps people give up smoking. Advice and ongoing support is available via the helpline or website. One to one counselling is also available via Skype.
Phone: 0800 00 22 00
Organisation: Relate for parents and families
Details: The Relate for parents and carers service offers advice and support to separating parents. The website contains online guides on topics such as having a healthy divorce and helping your children cope with separation. There is an interactive tool to explore your family relationships as telephone and online counselling.
Phone: 0300 100 1234
Organisation: Time Bank
Details: You can register with time-bank to have your skills and interests matched to volunteering opportunities in your area
Organisation: Volunteering England
Details: Search for your local volunteer centre on the website or by calling the helpline.
Phone: 020 7713 6161
Organisation: Money Advice Service
Details: Provides impartial financial information including budgeting, loans, credit cards, mortgages and savings.
Phone: 0300 500 5000
Organisation: National Family Mediation
Details: This is a local network of not-for-profit family mediation services, which offers a practical approach to resolving disputes between separated or separating couples. Aims to help individuals reach joint decisions on issues associated with their separation such as children, finance or property.
Phone: 0300 4000 636
Organisation: Parenting Plans
Details: The Parenting Plans publication Putting your children first – A guide for separating parents, is designed to help parents and other relatives to reach agreement about contact arrangements for their children following separation and divorce. You can get a copy from the TSO by visiting the website or calling the helpline quoting publication’s ISBN number 978-0-117037-61-8.
Phone: 0870 600 5522
Organisation: Separated parents’ information programme
Details: The separated parents’ information programme is a national course offered to parents who are going through the courts to decide arrangements for their children. A handbook to accompany the course is available on the Cafcass website and gives useful information, even if you’re not attending a course. The handbook covers the court process, how it can affect you and your children, your emotions and ways improve communication with your child’s other parent to help your future parenting.
Organisation: The Parent Connection
Details: The website supports parents through separation and parenting difficulties. There are a range of resources including articles, videos and support to develop a new parenting relationship after separation, along with practical ideas to overcome problems.
Organisation: Time for children
Details: This booklet is produced by Cafcass and offers practical advice and information on how to make arrangements for your children. It covers topics such as working out how much contact is best for your child and making plans that suit them. Copies can be downloaded for free from the website.
Organisation: Cruse Bereavement Care
Details: Cruse provides bereavement counselling and support for both children and adults, by telephone, in your home or through local groups.
Phone: 0844 477 9400
Organisation: Way Foundation
Details: Membership is available to widowed men and women under the age of 50, although they do have a group for those widowed after this age. Activities include local social groups run by volunteers, as well as centrally organised group holidays and activities
for both adults and children. Their website contains a list of useful books and resources for adults and children coping with bereavement.
Phone: 0870 011 3450
Organisation: Broken Rainbow
Details: Provides support for lesbian, gay, bisexual and transgender people experiencing domestic violence. Information includes safety plans and sanctuary schemes.
Phone: 0300 999 5428
Organisation: Men’s Advice Line
Details: Confidential helpline for men who have experienced or who are experiencing domestic abuse. Provides emotional support and practical advice including how to make yourself safer, where to get legal advice, how domestic abuse affects children and information for gay and bisexual men.
Phone: 0808 801 0327
Organisation: National Domestic Violence Helpline
Details: The freephone 24 hour National Domestic Violence Helpline is run in partnership between Women’s Aid and Refuge. It is a national service for women experiencing domestic violence or their friends and families. A translation service is available.
Phone: 0808 2000 247
Details: Refuge offers a range of services for women and children experiencing domestic violence. Services include emergency accommodation for women fleeing abuse, independent legal advocacy, counselling and specific services for minority ethnic groups.
Organisation: Welsh Women’s Aid
Details: Provides advice, information and details of local support for women and children experiencing domestic abuse in Wales.
Phone: 0808 8010 800
Organisation: Women’s Aid
Details: Information and advice on all aspects of domestic violence including details of the law surrounding domestic abuse, local services, a survivors handbook, disability and domestic violence, leaving home after domestic abuse and moving on.
Details: Information and advice on all aspects of mental health including postnatal depression, common signs, self-help tips, treatment and support.
Phone: 0300 123 3393
Details: Provides confidential emotional support for those experiencing feelings of distress or despair,
including those which may lead to suicide. The helpline is available 24 hours a day and you can also contact them by email or letter. In some areas face to face appointments are available.
Phone: 08457 90 90 90
Details: Runs a national helpline offering emotional support and information to anyone affected by mental
illness. Open 6pm-11pm every day of the year. Support is also available via email and online
Phone: 0845 767 8000
Organisation: Carers Direct (NHS)
Details: Free, confidential information and advice to carers including help with legal issues to do with your caring situation, money, work, study and your wellbeing. The website has stories from other carers and a forum to share experiences and support.
Phone: 0808 802 0202
Organisation: Carers Trust
Details: Provides advice and support to carers including looking after yourself, getting help, taking a holiday and bereavement. You can use the website to find a local carers group and chat to other carers online through discussion boards and forums.
Phone: 0844 800 4361
URL: http:// www.carers.org
Organisation: Carers UK
Details: Support and practical information for carers, including parents of disabled children. This includes advice on money, respite care, your rights at work and family relationships. You can also share experiences and get support from other carers via the website forums.
Phone: 0808 808 7777
Organisation: Citizens Advice Bureau
Details: Information and advice on a range of issues including benefits, employment, debt, housing, immigration, and consumer issues.
Phone: England – 03444 111 444; Wales – 03444 77 20 20
Organisation: National Debtline
Details: Free, confidential and independent advice on dealing with debt problems.
Phone: 0808 808 4000
Organisation: Step Change Debt Charity
Charity providing free, independent debt counselling
and debt management plans.
Phone: 0800 138 1111
URL: http:// www.stepchange.org
Organisation: One Parent Families Scotland Lone Parent Helpline
Details: Run by our partner organisation, the Lone Parent Helpline provides confidential advice and information for single parents in Scotland.
Phone: 0808 801 0323
For detailed step-by-step advice on everything from benefits and tax credits to childcare and your wellbeing, sign up for the email reminders in our guide to separation.
Being a single parent can be very rewarding but it also has its ups and downs, and could be the most challenging job you ever do. This factsheet focuses on your wellbeing; there are ideas to help improve how you feel, boost your confidence and manage difficult situations. If you’re worried about your child’s wellbeing or mental health, are looking for resources to support your children or are not sure how to talk to them about difficult issues see the Gingerbread factsheet Support for your child in difficult situations.
Gingerbread cannot recommend individual organisations or services. This factsheet includes details of a wide range of organisations offering support to single parents. Whatever services you choose to use make sure the organisation is suited to your needs and that you are clear about any charges. The information in this factsheet is correct as of November 2013.
emotional health 1314.pdf
Gingerbread has no control over the contents of these organisations' websites or products
and services offered, these links and/or contact details are provided for your information only.
Gingerbread accepts no responsibility for any loss or damage that may arise from your use of these websites
and/or products and services offered by third parties.
Helpline: 0808 802 0925
Gingerbread, the charity for single parent families, is registered in England and Wales as a company limited by guarantee, no. 402748, and a registered charity, no. 230750
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