The single parent helpline is currently experiencing some technical problems in connecting some of the phone calls to an adviser. We are urgently trying to resolve the problem but we would like to apologies if you do have difficulty in getting through to the advice team and hope that you will be able to ring us again.
Our free helpline provides support and expert advice on anything from dealing with a break-up, to going back to work or sorting out maintenance, benefit or tax credit issues. Our friendly advisers will talk through your options and will send you useful information.
The Gingerbread Single Parent Helpline is open as follows:
- Mondays: 10am to 6pm
- Tuesdays/Thursdays/Fridays: 10am to 4pm
- Wednesdays: 10am-1pm and 5pm-7pm.
Phone today for free, on 0808 802 0925.
We can give you the information you need on:
• Child maintenance
• Welfare benefits and tax credits
So phone our helpline today. Your call is confidential, and completely free if you call from a landline or from the following mobile phone networks - 3, T-Mobile, Vodafone, O2, Orange, Virgin. Our advice service and activity covers England and Wales. If you live in Scotland, please contact One Parent Families Scotland. If you live in Northern Ireland, please contact Gingerbread NI.
If you have phoned our helpline before and found it useful, please do get in touch with us. Your story (no names needed) will help us show how important this service is.
If you do not speak English as a first language, we can offer you an interpreted call back – call the helpline and give them your name, phone number and which language you require and we will aim to call you back within one hour.
Rather get information online? Then look through our A-Z Factsheets packed full of practical information.
The Gingerbread Single Parent Helpline offers information and advice to single parents across England and Wales. It is supported by the Department for Education, the Hardship Fund, Santander, Scottish Power and other funders. Our partner organisation in Scotland, One Parent Families Scotland runs the Lone Parent Helpline on 0808 801 0323.
The Gingerbread Single Parent Helpline is accredited by the Telephone Helplines Association Member Quality Standard.