We have a team of highly trained advisers, whose job it is to respond to questions from single parents and their families on our helpline.

Once a month, we collect questions online in our Ask an Adviser sessions. Questions asked here will be answered and posted on this page at the end of each month.

Ask an Adviser is currently closed, and will re-open in January. Questions from December will be posted on Thursday 28th December.

Is Ask an Adviser right for me?

  • Do you live in England or Wales?
  • Are you the main carer for your child(ren)?
  • Can you wait until the end of the month for this information?
  • Have you already tried looking at our information for an answer?

If you answer ‘yes’ to all of the above questions, then please submit your question at the next Ask an Adviser session. If you answer ‘no’, look at our contact us page for better ways to get in touch or call our helpline for advice.

Please note: your question and the answer will be posted publicly on this site for you and other single parents to read