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    Gingerbread Dan
    Moderator

    Hello s.grace90,

    It might be worth calling our helpline:

    This sounds like something our helpline can advise you about. Here is the number and opening hours:

    Freephone 0808 802 0925

    Opening hours:  Mon 10-6, Tues 10-4, Wed 10-1 & 5-7, Thurs 10-4, Fri 10-4  They can be busy so you may need to wait a while before your call is answered.

    Gingerbread Dan

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