Date last updated: 2 December 2020

Coronavirus Information for Single Parents

We know many single parent families are worried about the impact of the coronavirus, also known as COVID-19, on their families. This page collects together information that is especially helpful to single parents.

You can also read:

For practical advice, you can contact our expert advisers on our Single Parent Helpline, you can find information on the opening hours is available here. Please understand we are receive a very high number of calls, so it may take a long time to connect you. However if you stay on the line, we will get to you.

Please bear in mind that Gingerbread cannot provide medical advice. If you need medical advice you can:

Local Restrictions

From 2nd December, the UK is divided into 3 different COVID alert levels, depending on where you live. These are sometimes called ‘tiers’ and are divided into ‘medium’, high’, and ‘very high’. In addition to following the national restrictions, you should also follow the additional rules for whatever tier you are in. You can read these rules on gov.uk’s COVID alert page.

You can check your local tier on gov.uk. All you have to do is put in your postcode.

The advice on this page applies to all tiers unless otherwise stated. How tiers affect some aspects of single parent life, such as contact arrangements, are currently unclear but we are working to find answers for you.

Staying safe

It is important to be careful when you leave your home to stay safe and minimize the spread of coronavirus.

When you do leave your home, you should follow the government guidance on staying safe outside your home. This includes:

  • Maintain social distancing, which means you should stay 2 metres (3 steps) away from other people.
  • Wear a face covering. You must wear a face covering, such as a mask, when on public transport, and when in shops and supermarkets. Read more about proper use of face coverings.
  • Wash your hands regularly for at least 20 seconds, especially when you get home after going out.
  • Avoid unnecessary travel. Consider if you have to make trips outside your home or if you could reduce them. If you can work from home, it is advisable to do so.
  • Limit contact with large groups. When seeing friends and family you do not live with you should not meet in large groups. The number of people who can meet in a group will depend on your local restrictions.

Support Bubbles

As a single parent you can form ‘support bubbles’ with other households. This means that you can effectively treat people from those households as if they live with you, meaning you can:

  • Spend time with them indoors
  • Be less than 2 metres apart
  • Stay overnight at their home

Once you have chosen another household to be part of your bubble you shouldn’t change it, so take some time to consider your choice carefully.

Read more about the rules on social bubbles on gov.uk.

Childcare bubbles

If you have children under 14, you can also make a ‘childcare bubble‘ to allow friends or family to help you with childcare. Much like a support bubble, this allows children to be looked after by members of either household when their parents can’t look after them.

Note that childcare bubbles only apply to informal childcare, not paid childcare services.

How many bubbles can I have?

As a single parent you may form up to a total of 2 support bubbles and 1 childcare bubble, depending on your circumstances.

  1. If you don’t live with any other adults, you can form one support bubble with any household of your choice.
  2. You can also choose to have a second support bubble with your child’s other parent’s household.
  3. If you have children under 14, you can also form a childcare bubble.

This applies in all 3 current tiers of local restrictions.

Bubble safety

While bubbles only allow contact with a limited number of people, there is still a risk of infection, and the risk gets higher the more people are in your bubble. Good hygiene remains important even for those in the same bubble: keep washing your hands regularly and sneezing into a tissue.

If someone from any of your bubbles has coronavirus symptoms, everyone in your bubbles should stay home, seek medical advice, and get tested.

Your children

Young Minds has advice on how talk to your children about the coronavirus.

You can also find a bunch of helpful articles for looking after yourself and your kids during lockdown on the Co-Parent Hub.

Contact arrangements

While you should stay at home as much as possible, you are allowed to move children between their parents’ homes. You could also include your child’s other parent in your ‘social bubble’ if you want to make things easier (see above).

However, according to the Family Court, this doesn’t mean that children must be moved between homes. You should discuss the situation with your children’s other parent and use your own judgement to decide what is safest for your family.

If you agree a new arrangement with the other parent, both of you should keep a record of it. This could be written down, a text message, or an email.

If you decide that it is best for your children not to go to see their other parent, the courts would expect you to make alternative arrangements for staying in contact, such as telephone, Skype, Face-time, or other online contact.

You should not move children between your home and the other parent’s home if someone living at either home has coronavirus symptoms. We also don’t recommend moving children between homes if anyone living at either home is in the higher risk group (sometimes called ‘shielded’), as this might put them at risk.

Problems with Contact Arrangements

It is currently unclear how local COVID alert levels, or ‘tiers’, affect contact arrangements, especially if two parents live in areas that are in different tiers. We are working to clarify this issue.

If you are having problems agreeing child arrangements with the other parent of your children, you  could try mediation to resolve the problem. National Family Mediation now offers family mediation via video conference, and has introduced a new consultation service to help with co-parenting arrangements during the crisis.

Contact Centres

If you use a contact centre for contact arrangements for your children, there may be changes in how the centre operates as a result of the Coronavirus outbreak. Further information can be found on the  National Association of Child Contact Centres (NACCC) website.


All school-age children are expected to attend school, unless you are told otherwise by the school. This includes children with special educational needs and disabilities, or who were previously ‘shielding.

Attendance is mandatory again from the beginning of the autumn term and you could be fined if your children do not attend school from that time forward.

The only exceptions are:

  • children who are self-isolating due to coronavirus symptoms, or close contact with someone who has had symptoms
  • some children under the care of a specialist health professional

Going to work

For the foreseeable future, you should work from home if it’s possible to do so.

If you can’t work from home, you can discuss your options for working from home with your employer and they should support you in this.

If you do have to go to work, try to avoid using public transport where possible, and try travelling at different times to avoid rush hour. All workers who cannot work from home should travel to work if their workplace is open. The only exceptions to this are those workplaces such as hospitality and nonessential retail which the Government is requiring to remain closed. 

If you’re off work

If you need to take time off to look after your children

Speak to your employer if you need to take time off work to look after your children. Read more about taking time off work to arrange emergency care for your children on GOV.UK.

Paid childcare, such as nannies and childminders, can take place as long as the workers are able to meet the public health principles for the new “COVID-19 Secure” guidelines.

If you’re off because someone is sick

If you’re staying at home because you have coronavirus symptoms, you’ll be considered unfit for work. You’ll also be considered unfit for work if you’re staying at home, or ‘self-isolating’, because you’ve been in contact with someone with coronavirus.

You’ll get statutory sick pay (SSP) if you’re usually entitled to it. If you’re not sure, you can check if you’re entitled to SSP here, or call our helpline.

If you’re not sick but have been told to self-isolate and can’t work from home, you should still get your contractual sick pay from your employer, on top of SSP.

If you’re not eligible for sick pay

If you are not eligible to receive sick pay you can apply for Universal Credit and/or Employment and Support Allowance (ESA). See below for more information and please contact our helpline for more advice on this.

If you’re self-employed

The government has announced support for self-employed people based on 80% of profits up a maximum of £2500 per month. This is called the Coronavirus (COVID-19) Self-employment Income Support Scheme.

You can’t get statutory sick pay if you’re self-employed.

If you have to take time off work and you don’t get paid while you’re off, you might be able to claim Universal Credit or Employment and Support Allowance (ESA) to top up your income.

If you’re already claiming benefits, you might be able to claim more money to make up for the shortfall.



For a time the government suspended face-to-face benefit appointments. Although these meetings are now being reintroduced, you should call your work coach to let them know if you’re concerned about attending an appointment.

New claims

If you are unable to work as a result of coronavirus, you may be able to claim Universal Credit. You can make a claim online. Please contact our helpline for more advice before making a Universal Credit claim, as this will effect benefits you are already receiving, such as child tax credit.

Child Benefit

HMRC  has announced that they will not require parents to register their child’s birth in order to claim Child Benefit during the coronavirus pandemic. Parents of new-born children are encouraged to claim Child Benefit as soon as possible.

Find out more by reading HMRC’s statement here.

Money, rent, and food

If you don’t have enough food

If you do not have enough food, you may be able to get help from a food bank. Food banks provide a minimum of three days’ emergency food and support to people in crisis.

If you can’t pay your rent

While there was previously a ban on evictions for people who could not pay their rent, this is no longer the case. If you are in danger of eviction we recommend reading Shelter’s advice on evictions during coronavirus, as well as contacting Shelter as soon as possible.

The notice periods for eviction has also been extended to 6 months’ notice in most cases. The only exceptions to this will be in serious situations such as those involving tenants committing domestic abuse or anti-social behaviour.

In some cases, bailiffs may not be able to enter your home due to local restrictions, but this is not certain. 

If you are having problems with your rent we recommend explaining the situation to your landlord straight away – they might give you more time to pay.  You still need to pay your rent. If you’ve fallen behind with your rent you should start dealing with rent arrears. See our managing money and debt pages for more information, or call our free helpline.

If you are worried about losing your home, you should contact Shelter as soon as possible.

Household Repairs

You can allow your landlord or a contractor to carry out repairs and inspections in your home unless either:

  • you’re self isolating
  • you live in a tier 2 or tier 3 lockdown area

In these situations, no one should come into your home unless it’s to fix a serious problem that puts you at direct risk of harm.

Topping up pre-pay energy meters

If you are self isolating and need to top up an energy prepayment meter you cq can self-refer to the NHS volunteer teams and someone will go and top up for them. Do this contact 0808 196 3382 or speak to  your energy supplier.

This scheme is planned to be in place until at least Christmas 2020.

If you are pregnant

If you’re pregnant and worried about coronavirus, you can get advice about coronavirus and pregnancy from the Royal College of Obstretricians and Gynaecologists.

Despite the easing of restrictions in July, government advice is still that pregnant women should work from home where possible. For more information, see the advice from the Royal College of Obstretricians and Gynaecologists on working from home when pregnant.

If you have to stay home, you may be able to top up your income with Statutory Maternity Pay, Maternity Allowance, or Universal Credit. You can find out more about these on our Money During Maternity page, or call our helpline for advice.

Looking after your mental health

This can be a very stressful time and it is important to take care of your mental health as well as your physical health.

At times of stress, we work better in company and with support. Try and keep in touch with your friends and family, by telephone, email or social media, or contact a helpline for emotional support.

At the same time, try to limit how much you watch the news or go on social media as this can be stressful and cause a lot of anxiety.

At times like these, it can be easy to fall into unhealthy patterns of behaviour which in turn can make you feel worse. It will help to stay as active as you can. There are simple things you can do to  that may help, such as:

  • Try easy exercises you can do at home. You can find a list of these on the NHS website.
  • Spend time doing things you enjoy – this might include reading, cooking, other indoor hobbies or listening to/watching favourite radio or TV programmes.
  • Try to eat healthy, well-balanced meals and drink plenty of water.
  • Keep your windows open to let in fresh air, get some natural sunlight if you can, or get outside into the garden. You can also go for a walk outdoors if you stay more than 2 metres from others.

Here are some helpful sources of advice for help with your wellbeing:

The Help Hub is a group of qualified therapists who are giving their time freely to help people in your situation. You can book a 20 minute chat on Skype, FaceTime or on the telephone.

Gingerbread groups

You should contact your group coordinator for updates, but it is reasonable to assume that most, if not all, Gingerbread groups will not be having meet ups for the foreseeable future.

Many Gingerbread coordinators are encouraging communication through WhatsApp and Facebook as an alternative way for single parents to stay in touch with each other. Please be aware that our group coordinators are volunteers and that they are being inundated with messages, so please be understanding if they aren’t able to respond to you right away.

You can also talk with other single parents online on the Gingerbread forum.

Single Parents Emergency Appeal

It’s tough being a single parent. The impacts of COVID-19 make it even harder than usual. Gingerbread is needed now more than ever. Visit our Just Giving page and donate today to support our #SingleParentsEmergency appeal.

Single Parents Emergency Appeal