The CSA is closing down and gradually being replaced by the Child Maintenance Service (CMS). The process will take until the end of 2018. It is no longer possible to claim child maintenance through the CSA – parents must apply to the CMS instead.

If you currently use the CSA to receive child maintenance your case will be closed between now and the end of 2018. CSA cases are not automatically transferred to the CMS, so when your case is closed you will need to apply to the CMS to receive payments through the new system.

Parents are notified that their case is being closed by two letters. One is sent six months before your CSA case is due to close, and you will receive another letter reminding you one month before your case closes. The best time to act is when you receive your first letter.

You may already have received a letter, or you might not hear anything for a year or longer. This is because the CSA is closing cases in stages until the end of 2018.

Use our interactive guide below to see when your case is likely to close, and what you can do when you receive your case closure letter.