Universal credit

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  • #42321 Report

    Jenny1986
    Participant

    Hi,

     

    I am in desperate need of advice. I’ll try and start from the begining. So at the end of June I recieved my universal statement which was for around £500. I was missing  £1000. Then my employer under paid me, needless to say its been a massive struggle. I have raised the concern with UC who looked into and have referred it to HMRC for them to contact my employer. Then UC over turned the decision to pay towards my child care costs meaning I will get them paid. Which is great. However the women said she would put it through as an urgent matter but had no idea how long it would take for me case manager to authorise it 😔. I have explained to everyone that I can talk to the struggle I am facing, I know im not the only one. I cant get to work next work due to having no fuel. I am currently surviving on 0.44p. The only saving grace is my kids are at their dads this weekend and my UC payment goes in on the 25th. Even tho I have no clue what that will be.

    Does anyone have any advice on what I can do?

    • This topic was modified 2 months, 1 week ago by Jenny1986.
    #42366 Report

    Nakita33
    Participant

    Try contacting citizens advice bureau

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