That is quite along time, have you called them up again to get info about it? There are crisis loans that are repaid from your benefit once you get it. Perhaps you could see if you apply for this (if you are needing £ although you don’t say that this is the case.)
I would hassle them and explain your situation. Hope something comes through for you soon
I’m Michelle one of the Moderators here in the forum. It sounds like things are extremely difficult for you right now. I’m sorry to hear that you’re going through this. It may help to give our Helpline a call. They may be able to help guide you towards options that could help.
If you’re unable to make a call, there is a webchat on a Wednesday morning, but it is worth noting that demand for that service can be high. Here are the contact details for the Single Parent Helpline:
Gingerbread Single Parent Helpline – Freephone 0808 802 0925
Opening hours: Mon 10 – 6, Tues 10- 4, Wed 10 – 1 & 5 – 7, Thurs 10 – 4, Fri 10 – 4 They can be busy so callers can expect to wait up to 20 minutes before the call is answered
And here’s a link to some information about the webchat service.
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