Hi. They would have asked to see your tenancy agreement to prove how much you are paying so that you get the correct amount. Once it’s awarded they won’t ask to see anything again unless your circumstances change.
No they don’t. You would have to request it to be paid directly to your landlord.
Just be aware that if you did build up rent arrears and then threatened with eviction, the council wouldn’t help you at all because you’ve made yourself ‘intentionally homeless’ and they’ll see you’ve been paid enough to pay rent and ask you why you didn’t pay it towards your rent. They’ll ask you what you spent it on. Not that it matters because they told me rent comes first before anything. Two years ago I got into serious arrears because I didn’t have enough for both rent and food. To me food comes first. I had to feed my children and I was short on rent all the time.
I got evicted because my landlord decided to sell my rented house and used the arrears as the sole reason for the eviction. He would have had to give me notice and I would have had rights if he evicted because he’s selling up.
The council met with me and I had to show all income and outgoings. Every little thing scrutinised.
They refused to help saying I did it to myself and I should have paid rent before anything else! I fought it and got help luckily.
BASICALLY BE CAREFUL