CMS failing me

[Lisa-k]

Hi All.

To cut a long story short I have to use the CMS to get some financial help from my ex. There is a deduction of earnings order in place which has been live since November last year. I have not received my last two payments and the CMS have said this is due to the coronavirus. I know my ex partner is still working, and his employer is still open so I’m at a loss as to why they won’t chase payments. I’ve raised a complaint but it seems to have been ignored.

Could I have some help please as I’m not getting anywhere 🙁

[Family Time]

Hello , unfortunately I can’t offer much help but I can relate to this , my husband left in January 2020 he hasn’t paid a penny , they said he was out off work and owed £7 and had set direct pay up with me , IV explained he was in work and asked for them to look at it again that was the 10.03.2020 I spoke to someone yesterday and explained IV heard nothing not received anything , they had a look and said yes you were right to question the amount however he has been in touch to say because of covid 19 he is now out of work , I don’t see how that’s my problem the full wage from January until lockdown the new clothes the nights out and the new gf that was all exceptable to not pay ?? To-date IV had nothing and have now raised a complaint . Good luck just don’t give up .

[Lisa-k]

Thanks for your reply, and I’m sorry you are going through this. I’m finding it really hard to understand why people can walk away from their child and not feel they have any responsibilities whatsoever. I’m really struggling with the CMS and have raised complaints with them on a few occasions now. Whilst the letters of apology helps a little, they really are failing me. The arears are building up and although they say they are taking action, everything has come to a complete stop. I’m really unsure where I can go next.

[Family Time]

It’s really difficult to understand a man who leaves his children with out a care in the world and doesn’t want to contribute but then I guess when you turkey love someone you never let them down , all you can do is keep documenting everything do you have an on line account ?? I keep logging on and sending messages eventually they will get sick of me or that’s the plan IV had no money since he left in January the CMS are useless they have all these powers yet use very few keep going and stay strong

Karen .

[Family Time]

Truly *  sorry for predictive text 😘

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