CMS direct pay or collect and pay

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    Sandra-pj
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    Good evening,

    I just open a new case with CMS. I realized it takes some time to fully start it. I had to registered my son with child benefit first and I am waiting now for CMA’s system to pick up the update. They told me to set up direct pay but I was wondering what is the difference with collect and pay. I know my ex will not want to pay so I don’t want to choose the wrong payment for this case. Thank you

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