Newbie here looking for advice, I’ve just received a letter from the Child Maintenance Service asking for a payment of arrears which has been passed to them by the CSA. I dont have any issue paying these and am quite happy to arrange a payment plan with them. I just need some advice as I’ve never dealt with these before now.
I’ve asked them if they could give me a period of when these CSA arrears were accrued as we’ve always had a Family Based Arrangement and money has been sent every Friday as a standing order. But they cant give me specific dates as they dont have that information just an amount of arrears. I’m quite dubious because surely they should have dates they were accrued.
My ex partner cancelled the CSA claim in 2016 and said we were having a family based arrangement, as that worked better for us, My ex partner also told the CSA that she wanted any arrears writing off.
I’m not sure where I stand with this now all I’ve been told by the CMS is that they wrote to her and she has instructed them to collect any arrears, I didnt think she could do this as she asked the CSA to write them off when the case closed in 2016.