Child maintenance problems

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  • #33723 Report

    Jellytot
    Participant

    Hi

     

    Has anyone experienced problems when dealing with the child maintenance service? My children’s dad stopped paying in June and collect and pay was supposed to sorted by end of November then the end of January and now i’ve been told it will be another 4 months, by then he will owe me around £2500. He keeps contacting them to say he’s already paid and then that they’ve got the wrong information just to stall the process. I just feel like this is never going to get sorted!

    #33797 Report

    Hi Jellytot

    Thank you for posting on the forum.  I’m sorry you are experiencing difficulties with this.  You can always contact our Single Parent Helpline.  We have a team of trained advisers that should be able to help you explore this further.  They will be busy so please be patient whilst you are waiting to get through but all calls will be free.

    Kind regards, Justine

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