I split from my son’s da just over 2 years ago and he hasn’t paid child maintenance and we have really struggled. I went to CMS on day one but it hasn’t worked out yet. My ex claimed he wasn’t the dad and then we had to do a DNA test to get the evidence he was and then he claimed he wasn’t working… he was living in Dubai and working for a British company, so CMS said it was still able to get payments from him. We then started a financial investigation that was so close to finishing before lockdown. The man dealing with my case in the financial investigation unit had told me that my ex was earning a lot of money (over 150k) and that I was definitely entitled to monthly payments. But I can now not get through to them and there is no indication when they will open again. There is no way that I can turn to a food bank again and I am really relying on the outcome from CMS. Does anyone know when the department will open again?
Also if anyone has been through the financial investigation and had a positive outcome, what happened next?