Benefit repayments

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  • #63002 Report

    ewusia
    Participant

    Hi I was just wondering if there is anyone else having issues with DWP asking for money back from tax credit overpayments even though it is already being paid from UC? I’ve paid over £1000 back so far and got 3 letters so far saying no payments been made. I’ve tried to ring them but just get passed around to places that can’t help

    #63004 Report

    Clausen
    Participant

    Hi.

    Are the repayments you are making showing on your Universal Credit file?

    #63009 Report

    ewusia
    Participant

    There is a payment that goes out from UC yes, it doesn’t state what the payment is for but that’s all it can be. I asked UC if they can confirm if it is for DWP but they won’t. They tell me to ring DWP and that’s where I get passed around. I paid for maybe 8-9 months then my UC stopped as my ex earned more money through COVID but at the same time DWP stopped collecting money throughout the pandemic. Me and my partner split, I had to reclaim again and my payments to DWP started again after 4-5 months.

    #63037 Report

    GingerbreadHelen
    Keymaster

    Hi ewusia, Do give our helpline a call if you don’t get to the bottom of this. Helpline – Gingerbread.

    We also have a webchat Mondays, Tuesdays and Wednesdays 10am to 1pm Webchat – Gingerbread

Viewing 4 posts - 1 through 4 (of 4 total)

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