Advice on CMS required

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  • #28112 Report


    I have a Court Order with the father of my child which he has been paying (reluctantly) monthly.  He has now contacted the CMS and opened a case in a bid to reduce the amount he has been ordered to pay.  I don’t want the CMS involved as I don’t trust them (I question their capabilities) and they assess the amount owed based on his declared earnings to HMRC but he has overseas assets, rental properties in the UK and a private pension (which he is receiving) that are not declared to HMRC and as HMRC are pretty useless I doubt they would attempt to find this out, whereas in a Court, the babydaddy has to produce all this information.

    The CMS have asked me if I want to accept the case, which I don’t want to, I would much rather it goes via a mediator or back to Court for a Variation Order.  Has anyone had experience with this or something similar?  Do both parties have to agree to use CMS or can a case progress with just the paying parent opening a case?

    #28150 Report

    Hi Balloongirl

    You can use our Single Parent Helpline to explore your options.  They will be busy but all calls are free.  Here are their details and I wish you luck with getting some clarity.

    #28281 Report


    Thanks Justine, I’ve been calling for the past three days at different times of the day but keep getting the message that your waiting queue is full – 17 times within the 5-7pm opening hours alone!

    #28299 Report

    Hi Balloongirl

    I’m sorry you have had that experience.  The phone lines can get very busy.  I have just checked with my helpline manager and if you were to call now you would have a couple of people in front of you.  Unfortunately it can at times take a long time to get through but please do keep trying.

    Here are the opening hours:

    Mon 10 – 6, Tues 10 – 4, Wed 10 – 1 & 5 – 7, Thurs 10 – 4, Fri 10 – 4.

    Best wishes, Justine

Viewing 4 posts - 1 through 4 (of 4 total)

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