Advice on CMS required

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This topic contains 3 replies, has 2 voices, and was last updated by  GingerbreadJustine 1 month, 3 weeks ago.

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  • #28112 Report

    Balloongirl
    Participant

    I have a Court Order with the father of my child which he has been paying (reluctantly) monthly.  He has now contacted the CMS and opened a case in a bid to reduce the amount he has been ordered to pay.  I don’t want the CMS involved as I don’t trust them (I question their capabilities) and they assess the amount owed based on his declared earnings to HMRC but he has overseas assets, rental properties in the UK and a private pension (which he is receiving) that are not declared to HMRC and as HMRC are pretty useless I doubt they would attempt to find this out, whereas in a Court, the babydaddy has to produce all this information.

    The CMS have asked me if I want to accept the case, which I don’t want to, I would much rather it goes via a mediator or back to Court for a Variation Order.  Has anyone had experience with this or something similar?  Do both parties have to agree to use CMS or can a case progress with just the paying parent opening a case?

    #28150 Report

    Hi Balloongirl

    You can use our Single Parent Helpline to explore your options.  They will be busy but all calls are free.  Here are their details and I wish you luck with getting some clarity.

    #28281 Report

    Balloongirl
    Participant

    Thanks Justine, I’ve been calling for the past three days at different times of the day but keep getting the message that your waiting queue is full – 17 times within the 5-7pm opening hours alone!

    • This reply was modified 1 month, 3 weeks ago by  Balloongirl.
    #28299 Report

    Hi Balloongirl

    I’m sorry you have had that experience.  The phone lines can get very busy.  I have just checked with my helpline manager and if you were to call now you would have a couple of people in front of you.  Unfortunately it can at times take a long time to get through but please do keep trying.

    Here are the opening hours:

    Mon 10 – 6, Tues 10 – 4, Wed 10 – 1 & 5 – 7, Thurs 10 – 4, Fri 10 – 4.

    Best wishes, Justine

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