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Hi xxvicky87xx@yahoo.co.uk

Thank you for posting here.  Bunnyhop suggested the gingerbread helpline so here are their contact details.  I hope they are able to provide you with some useful information.

• Gingerbread Single Parent Helpline – Freephone 0808 802 0925

Opening hours:  Mon 10 – 6, Tues 10- 4, Wed 10 – 1 & 5 – 7, Thurs 10 – 4, Fri 10 – 4  They can be busy so callers can expect to wait up to 20 minutes before the call is answered.

I can see that you are using an email address as a user name.  This forum is on public view which means you will be open to spam attacks.  To change your user name please go to where it says ‘Hi, xxvicky87xx@yahoo.co.uk’  You then click on edit my profile and then you can change your user name.  Any problems please let us know.

Kind regards, Justine