Reply To: Help
Thank you for posting here. Bunnyhop suggested the gingerbread helpline so here are their contact details. I hope they are able to provide you with some useful information.
• Gingerbread Single Parent Helpline – Freephone 0808 802 0925
Opening hours: Mon 10 – 6, Tues 10- 4, Wed 10 – 1 & 5 – 7, Thurs 10 – 4, Fri 10 – 4 They can be busy so callers can expect to wait up to 20 minutes before the call is answered.
I can see that you are using an email address as a user name. This forum is on public view which means you will be open to spam attacks. To change your user name please go to where it says ‘Hi, email@example.com’ You then click on edit my profile and then you can change your user name. Any problems please let us know.
Kind regards, Justine