Well, it sounds like you’ve accessed the education. You just need to prove it.
Can you get a solicitor to write to Penn Green and Tresham, and ask them to confirm your pass in Level 2 adult numeracy and your level 3 child care. Without a letter or email, how do you know you passed?
Keep pushing for confirmation. Contact your mp if necessary.Don’t let all that work go to waste. Time to get all pointy elbowed. Good luck