Our forum community guidelines exist to make sure everyone feels safe, respected and welcome. We ask all users to commit to these when they register.

We do not allow:

  • Racism
  • Sexism
  • Homophobia and transphobia
  • Extreme swearing
  • Personal details on the feed including your address, telephone number and email (these are allowed via private messaging)
  • Selling things or promoting commercial ventures
  • Spamming
  • Explicit pictures and videos
  • Trolling
  • Bullying
  • Behaviour and language that’s disruptive and deliberately offensive to other users
  • Research and media requests without prior permission from Gingerbread

We strongly encourage users to:

  • Take a non-judgemental approach to other users to facilitate connection and support
  • Avoid giving instructive advice – this can lead to conflict and users can get professional advice from our freephone helpline
  • Consider responding to posts from users who need support and haven’t yet received a reply

Our moderators operate a three-strike policy. This can lead to users being banned from the forum if their posts include any of the above. Our forum has a profanity filter, which blocks out words that break the forum rules.

If you are concerned about something on the forum or think we’ve missed something, hit the ‘report’ button on a post or contact us:

groups@gingerbread.org.uk
0207 428 5424