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Moving on to JSA and into work

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July 2009
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Are you moving from Income Support on to Jobseeker’s Allowance or into work?

The Gingerbread Single Parent Helpline receives many calls from single parents who are moving from Income Support and on to Jobseeker’s Allowance, or into work. Here are some frequently asked questions and answers from our advice team.

For more information about how the changes affect you and what benefits you could receive if you move into work, call our Helpline free on 0808 802 0925.

The Helpline is open Monday to Friday 9am – 5pm, with late opening on Wednesday until 8pm.  

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Issues covered in this factsheet:

Will my Income Support stop?

Will I move onto Jobseeker’s Allowance automatically when my Income Support stops?

Will I be paid weekly?

How much is Jobseeker’s Allowance?

What do I have to do to receive Jobseeker’s Allowance?

I receive an amount for my children with my Income Support payments - will I continue to get this? 

What can I claim instead of Jobseeker’s Allowance if I cannot work due to illness or disability?

What if I cannot work because I am caring for someone?

What happens to my other benefits?
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What are sanctions?

When might sanctions be applied?

What can I do about sanctions?

What can I do if I cannot get childcare for when I go to the Jobcentre?

What if I can’t get to the Jobcentre because of family problems?

Can I get any financial help if I start work?

Where can I find childcare so that I can go to work?

What if I cannot find any suitable childcare?