We provide expert advice, practical support and campaign for single parents
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Organisation: Citizen’s Advice
Details: Information and advice on a wide range of issues including benefits and tax credits.
Phone: England: 08444 111 444; Wales: 08444 77 20 20
Organisation: Gingerbread Single Parent Helpline
Details: Free information on a range of issues including maintenance, benefits, tax credits, debt, employment, education, legal rights and holidays. Open Mondays to Fridays, 9.00am – 5.00pm, with extended opening on Wednesdays to 8.00pm.
Phone: Freephone 0808 802 0925
Organisation: Tax Credit Helpline
Details: Offers information and advice concerning applications/ renewals for child tax credit and working tax credit.
Phone: 0845 300 3900; Textphone: 0345 300 3909
Organisation: Child Maintenance Options
Details: Information about making arrangements for child maintenance.
Phone: 0800 988 0988
Organisation: Disability Living Allowance claimline
Details: Monday to Friday, 8am to 6pm
URL: Telephone: 0845 712 3456; Textphone: 0845 722 4433
Organisation: Jobcentre Plus
Details: Processes welfare benefit claims
Phone: 0800 055 6688 - Benefit claim line; 0800 012 1888 - Benefit claim line – Welsh language
Details: For information on organisations/solicitors that give
Phone: 0845 000 0046
Organisation: One Parent Families Scotland Lone Parent Helpline
Details: Run by our partner organisation, the Lone Parent Helpline provides confidential advice and information for single parents in Scotland.
Phone: 0808 801 0323
Organisation: Personal Independence Payment claimline
Phone: Telephone: 0800 917 2222; Textphone: 0800 917 7777
Organisation: Refugee Council
Details: Advice for refugees and asylum seekers.
Phone: 020 7346 6700
Organisation: Working Families
Details: Advice on benefits and employment law.
Phone: 0300 012 0312
For detailed step-by-step advice on everything from benefits and tax credits to childcare and your wellbeing, sign up for the email reminders in our guide to starting work.
This factsheet gives an overview of the help available for single parents who work 16 hours a week or more.
It covers help with rent, tax credits and other sources of financial help.
Note: If you have recently come to the United Kingdom, have limited right to be here, or are from the
European Union, you may not have the right to claim the benefits set out in this factsheet. Get advice before
claiming. See page seven for organisations that can help.
Gingerbread has no control over the contents of these organisations' websites or products
and services offered, these links and/or contact details are provided for your information only.
Gingerbread accepts no responsibility for any loss or damage that may arise from your use of these websites
and/or products and services offered by third parties.
Helpline: 0808 802 0925
Gingerbread, the charity for single parent families, is registered in England and Wales as a company limited by guarantee, no. 402748, and a registered charity, no. 230750
© Gingerbread 2015